Five Benefits of HOA Communication Software
One increasingly practical way to manage your communication demands is investing in software to execute all elements of your community's communications strategy. Here, we examine ways your HOA can benefit from communications software like HOA service request management software:
A single forum for all your necessities
Look for a single interface or portal that provides all the communication elements you are looking for to decrease time and chaos. Preserving a record or archive of communications, contact info, available properties, and other components prevents buying numerous applications or having multiple applications open simultaneously. Then you can devote more time to the many other objectives and assignments that really matter to your community. In addition, you will be able to organize contacts, send customized announcements to the community, and observe the efforts of those communications, so you know that you are reaching your audience most effectively.
Multi-channel transmissions
Communication channels have expanded over the past few years, and settling for just one communication method to contact your audience might prove to be a burden. As you share with your residents, you'll discover that some residents may favor one form of communication (like text) over another mode (like email). Or, you may find that residents favor email, phone calls, and text messages. Overall, managers find it valuable to offer their community members many opportunities and methods to accept messages.
Many property managers decide to transmit messages via emails, texts, phone calls, and even a mix of the three so their residents don't miss out on upcoming events or urgent messages. After transmitting the messages, they will also need to know how many residents each of the notices reached.
Contact multi-lingual audiences
As a community evolves, culture grows more diverse, and you will likely experience members who speak various languages. Be sure to select a software derivative that can translate your communications into the preferred languages of your community members.
Eradicate redundancy by sustaining message templates
Employ templates to stop repetition in your day-to-day work schedule. Our software for residential communications allows you to produce messages you can repeatedly use for different occasions.
For instance, you can create welcome letters to new residents or tenants, reminders for any new construction or renovations in the neighborhood, when and where your next community event is being held, and more.
Schedule community messages in advance
Time manages to get ahead of nearly all of us, so your community will profit from planning messages in advance.
Imagine you are going to a trade show next week, but you want to inform your community residents about new pavement being completed in the parking areas during that time frame. With a communications outlet that holds the future in mind, you can easily schedule notifications in advance. Then, with your concerns alleviated, you can focus on networking at your trade show, knowing the community is always informed even while you are out of the office.
Investing in communications and HOA service request management software to manage your community requires time, resources, and capital. Indeed, you'll want assurance that the software you choose to integrate with your existing community operations is well worth your time and money and carries immense value to your residents and your daily and long-term operations. So, visit our homepage today to learn more about our community communications solution.