Three Practical Communication Techniques for Your HOA

Communication plays a significant role in HOA management. Having the proper platforms allows you to effectively distribute essential information to all your residents. It also urges them to participate in discussions and attend noteworthy events. This post from our HOA Communication App experts examines the numerous ways to accomplish this.

Employ the Proper Communication Outlets

When sharing critical homeowners association information or announcements with your residents, employing a suitable medium is essential. Moreover, you must also maximize available resources for sharing events, notifications, approaching board meetings, and other crucial details you need to transmit.

Aside from contacting your residents individually, publish all notifications and other critical details in all common areas. When possible, utilize full-color posters for this. While sharing these individually is valuable, some homeowners may overlook them, too, particularly when they are too busy. Remind them by placing posters or flyers around the property and making them known to everyone.

Unless an announcement is pressing, we recommend a weekly newsletter transmitted to resident emails. You can publish updates, approaching events and meetings, and other items homeowners should know. Remember, staying organized is also vital. Collect all details first and broadcast them at the same time weekly so homeowners learn when to anticipate them.

For pressing announcements, consider transmitting them via text message or email. HOA managers can create a Facebook Group for residents and publish updates there. During meetings, ask homeowners to allow alerts to get information regarding the community. Advise them that it's important, so they are sufficiently apprised of what's happening and any things they need to know.

Request Help

Managing an HOA is stressful and overwhelming, but you don't need to do everything yourself. Consider creating different committees and request assistance from them. For example, if you have a group of individuals helping you publish upcoming events, ask them to construct posters for them and publish them on community social media platforms. Designate leaders for each panel and provide them access to community social media. Unless an announcement is urgent, it's most suitable to maintain scheduled posts so residents know when to anticipate them.

To get the word out about important information, encourage all members to notify others when possible. You don't need to inform them individually; instead, tag them in the post. Publish it as a gentle reminder to guarantee that everybody is conscious of an essential announcement. For instance, you can include a P.S. like, "Don't forget to tell the others." Try not to appear too heavy; a little comedy can go a long way. Be clever with posts so the residents don't get bored.

Acquire and Update Resident Contact Details

Before transmitting information, ensure you have your residents updated contact details. They may be too busy and not have time to read emails, so texting them might be a reasonable idea. For emails, there is software that informs you whether the receiver has read the email you sent — consider utilizing these, so you know if everyone has seen the email. Otherwise, you should send text messages or notifications if you have an HOA Communication App.

During committee meetings, ask all residents to update their contact details if they suddenly change their phone number or no longer use a particular email address so you can terminate it from the database.

These are a few practical communication tips for your HOA. Visit our homepage today to learn more about our HOA Communication App and revolutionize your community communications.