Critical HOA Maintenance Questions to Ask

Critical HOA Maintenance Questions to Ask


Belonging to a community with a Homeowner’s Association (HOA) sure has its perks as it ensures the maintenance and quality of the neighborhood. However, with great power comes great responsibility. As a homeowner, it’s your duty to ensure that your HOA board is taking care of the community’s needs – from managing finances to maintaining community grounds. This is why it’s important to ask critical HOA maintenance questions to guarantee quality results from your HOA management services.

Whether you’ve lived in your community for years or you’re looking to move into one, it’s essential to gain a comprehensive understanding of HOA maintenance requirements. Here, we’ll take a closer look at the important questions you should ask your HOA board.


1. What’s covered in my HOA agreement?

One of the essential questions to ask your HOA board is understanding the coverage outlined in your HOA agreement. This agreement typically covers renovations, maintenance, and upkeep expenses. Keep in mind that different HOA agreements will have varying coverage, so it’s crucial to clarify what's covered in your housing agreement.

2. Who will be responsible for the maintenance?

Understanding who is accountable for maintaining your home is another fundamental question to ask. Some HOA board prefers to handle community maintenance in-house, while others hire maintenance professionals. With this knowledge, you’ll know whether to direct a specific maintenance issue to your HOA or to a professional service provider.

3. What are the timelines for maintenance and renovations?

Knowing renovations and maintenance timelines is a critical aspect of ensuring the quality of your community. Knowing that there is a schedule to follow to upgrade and maintain the community's amenities will help you plan your time off and spare you from any unexpected disruptions.

4. How are maintenance issues prioritized?

Maintenance issues may arise at any given time, but having a priority list set out to deal with such issues is important in making sure things get done promptly. Understanding how problems are prioritized will help you identify what kind of situations warrant immediate attention and the type of corrective actions needed.

5. How are maintenance and repair costs tracked?

When owned properties are involved, estimating maintenance costs can be a challenging task. You'll need transparency and accountability to identify what you are being charged for and why. Asking your HOA board how the maintenance and repair costs are tracked gives you an overview of what you’re paying for.



Ensuring that your HOA management service is providing quality results is crucial in maintaining the value of your property. Whether you're looking for a new community or you want to assert your HOA board’s authority, identifying critical HOA maintenance questions is a great starting point. At Community Connect Systems, we offer cutting-edge HOA service request management apps. These apps serve to make the HOA management process more comfortable and more transparent.  If you're looking for a HOA service request management app, contact us today to learn more about our HOA management solutions.


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