The Most Common Service Requests

As a community manager or member of a homeowners association (HOA), you know that community life is full of service requests. These can range from simple upkeep like landscaping, to more complex problems like electrical or plumbing issues. Whatever the request may be, keeping track of them all can be a daunting task. Fortunately, technology has given us a solution to simplify HOA service request management. By using a reliable HOA management app like Community Connect Systems, you can easily organize and manage all service requests in one place. In this blog post, we’ll discuss some of the most common HOA service requests and how a management app can help you streamline your operations.

1. Landscaping

Maintaining community landscapes is a vital service request within any HOA. This typically involves pruning trees and bushes, mowing lawns, and trimming hedges. With Community Connect Systems, you can receive real-time updates from community landscapers and easily track progress on all landscaping requests. 

2. Plumbing

Plumbing requests are a common occurrence in communities. They could include fixing leaking faucets, a clogged toilet, or repairing a burst pipe. Service request management apps like Community Connect Systems allow residents to submit plumbing requests directly to the manager's office with photos and details of the problem, making it easier for managers to prioritize and assign the right vendor for the job. 

3. Electrical

Electrical issues can range from minor issues like flickering lights, to major issues like power outages. Keeping track of who reported the issue, when it was reported, and who is responsible for addressing the issue can be stressful and time-consuming. Using a management app simplifies this entire process, and streamlines communication among all parties involved. 

4. General Maintenance and Repairs

General maintenance and repairs such as fixing weather damage or replacing missing fence panels are common in HOAs. Management apps enable residents to easily submit requests for any repairs or maintenance issues on community property. It allows managers to quickly assign requests to the right vendor and keep track of progress. 

5. Trash and Recycling

Trash and recycling management can be a tedious job for community management staff. It includes trash collection and recycling services, as well as addressing resident complaints about overflowing trash cans or trash not being picked up on the appropriate day. By using a management app, residents can easily report these issues, and managers can address these requests in real-time. 

Conclusion

As we have seen, HOA service requests are a necessity for communities, and a management app can help you streamline these requests effectively. With a reliable HOA service request app like Community Connect Systems, you can manage all service requests efficiently and improve community satisfaction. An HOA service request management app like this helps in enhancing communication and transparency among stakeholders. It removes the stress out of service request flow and ensures that issues are addressed efficiently. If you are looking for a reliable HOA service request management app, get in touch with us at Community Connect Systems. We would be happy to answer any questions you may have.