With Community Connect Residential technology, residential communities have powerful control over the real-time flow of resident requests, information and communications.
Emails and repetitive phone calls are replaced with a simple to use App that directs residents' requests and complaints, with exact information and GPS location, to the exact Property Manager, Maintenance, Security or other pre-designated person with everything they need to know.
Know Exact Locations for Reported Issues with GPS-Tagged Photos and Videos
When residents report a problem or issue, anything from flooding and irrigation to pet waste to equipment malfunctions, they simply take a photo and tap the App. The issue, with comments and photo, is attached and automatically prioritized and forwarded.
Property Manager pre-set service and information requests can be specific (with GPS) or general information reports and requests. Pre-sets and information requests are fully customizable and include:
Noise and Sound
Street Signs and Lights
Pet Waste/Pets Off Leash
Graffiti or Mischief
Bees, Rodents or Pests
Community Connect Residential is available with an API (Advanced Programming Interface) that delivers all incoming information & requests for service directly to your CRM (Customer Relations Management) or work order management software.
Community Connect Residential technology empowers Association's and management to send out communications to residents based on the geography of where in the community they live.
Residents living in one area of a community can be provided information that may not be relevant to those living in another area. This helps to prevent “information overload” that can keep users from reading the information they need to know.
Providing photo and video images enables Associations, Boards of Directors and Executives to inform residents or members about:
Board or other Meetings
Changes to Rules and Regulations
Construction, Street Work
Security Alerts, Bulletins and Issues
All information reported by the resident to the Association or organization is listed in priority, chronologically or by distance from the resident's location as determined, in advance, by the Property Manager.
The Dashboard is for authorized personnel only and is an overview of all information posted both incoming from residents and outgoing from your community.
All information, photos and reports from residents or users are located in one place, prioritized and set-up for automatic distribution to the person assigned to address this issue.